Frequently Asked Questions

COVID-19 (Coronavirus) - Information for customers.
Leisure centres

COVID-19 (Coronavirus) - Information for customers.

Gyms & Leisure venues

Our gyms and leisure venues are open as normal. All restrictions have now been lifted.

Jack Hunt Pool is currently open for school and Swim Academy swimming lessons only. 

Swim Academy

Our Swim Academy classes are operating as normal.

Any queries should be directed to

Club Viva Childcare

Club Viva is open, offering before and after school childcare at Hampton and holiday childcare across the city. For enquiries please contact or visit

Leisure centres

Vivacity leisure centres

Our gyms and leisure venues across the city are open as normal.

Jack Hunt Pool & Gym is only open for Swim Academy and school groups at the current time.

What are the opening times?

You can find the opening hours on our individual venue pages here. 

What is Vivacity doing to make the leisure centre safe?

As always your safety is our priority.  

We continue to carry out monthly anti-viral fogging of our venues and equipment using Zoono.

We continue our high standards of cleaning and provide customers with cleaning stations and hand sanitiser for their personal use.

We ask that members continue to play their part by cleaning equipment after use. 

Are changing rooms, showers and lockers available?

Showers, changing rooms and lockers are open.  

Are sauna and steam rooms open?

Our sauna and steam rooms are open.

Can I join the gym?

Yes, you can join the gym in the following ways:

- Online 

- Call to book an appointment with our gym team on 01733 864 000

- Visit either Vivacity Premier Fitness or Regional Fitness & Swimming Centre