Please follow our Gym Code to ensure that everyone can enjoy their time in the gym.

- Respect gym staff and other gym users. Please maintain personal space and hygiene in the interest of others. 

- Suitable and appropriate clothing and footwear must be worn for the activity you are doing. Please avoid wearing clothing that is overly revealing, offensive to other members/visitors/staff, or is soiled or unhygienic. You may be asked to change your clothing or footwear if a Vivacity staff member deems that it is not suitable. 

- Footwear must be worn at all times when moving around the gym floor and the rest of the building. Please ensure all footwear is clean. 

- Wipe down machines and equipment after use. 

- Put equipment away when you have finished using it. Please tidy your space and areas used, putting any litter into bins provided. 

- Be mindful about the length of time you spend on machines. Please limit your time on machines and don't save machines during busy periods. 

- Ensure you are using equipment correctly. Take care not to drop, slam (apart from slam balls!) or throw the equipment.

- Report any equipment faults or concerns to the gym staff.

- Food consumption is strictly forbidden on the gym floor. 

- Use the lockers provided for personal property, including bags. Vivacity takes no responsibility for the loss or theft of personal belongings. 

- Only take photos or videos of yourself for personal use. Permission is required for commercial purposes. 

- Avoid use of mobile phones on the gym floor unless in an emergency.

- If you are unable to attend a class or appointment, please ensure you cancel at reception or on the app. 

- A £5 charge is applicable for lost EGYM wristbands. 

Speak to a member of staff if you have any concerns whilst using our venues.

Anyone in breach of our code of conduct may be refused entry. 

Vivacity operates gyms at Vivacity Premier Fitness, Hampton Leisure Centre and Bushfield Leisure Centre. For further information click here.

Vivacity operates a number of gyms across the city, ensuring that we have a gym close to your home or place of work. For further information on our memberships please click here.

We do offer significantly discounted rates for corporate members. To benefit from these, we do require 20 or more memberships. To find out more about our corporate memberships please contact us on 01733 864 000 or via email membership@vivacity.org

You are able to access all of our gyms under one membership. We have a range of memberships to suit all requirements and budgets, which you can view here.

We have a range of gym membership options to suit all locations and budgets. These can be viewed here.

We have a range of swimming offers and classes to suit your budget. Find out more about our range of swimming options here.

We are sorry that you are thinking about leaving us. If there is anything we can do to change your mind, please get in touch and we'll be more than happy to help you. If you wish to cancel your gym membership please complete the form.

We ask that all members and customers adhere to the following:

- Children aged 8 and above must use their own gender specific changing room.

- Please don't leave your possessions unattended, use the lockers provided. 

- No glass containers of any sort in the changing room or poolside.

- Appropriate footwear must be worn around the centre, apart from on poolside and in changing rooms. Outdoor footwear must be removed before entering poolside. 

- No running in changing rooms or on poolside. Be careful as floor may be wet. 

- Always shower before swimming.

- Do not swim within an hour of consuming a meal or if you feel unwell.

- If you have suffered from sickness and/or diarrhoa, please do not swim until you have been symptom free for 48 hours. 

- Sauna and steam room users must wear swimwear. Please sit on a towel in the sauna.

- ALWAYS follow instructions from lifeguards and gym staff, they are trained to ensure you can safety enjoy our facilities. 

- Changing rooms are device free zones - no use of cameras, phones or tablets. 

- Please also read our Gym Code for member expectations when using the gym.

Thank you for your co-operation. 

We operate swimming pools at Vivacity Premier Fitness in Hampton, the Peterborough Lido and Jack Hunt School. 

We offer a wide range of swimming lessons for all ages and abilities. You can view these here.

You can view our swimming prices and timetables here. Pool access is included in many of our gym membership packages.

If you need to cancel swimming lessons please complete the cancellation form or contact swimacademycancellations@vivacity.org with your name (child name if applicable) and the membership number associated with the swimming lesson. 

For more information please see swim academy membership terms conditions

You can find our swimwear policy here or on display at our centres.

Please follow our sports hall code of conduct to help ensure the safety and enjoyment of all sports hall users. 

- Be mindful of other users when entering the sports hall as activities may be under way.

- Booking slot times may on occasion include the set up or set down of equipment. Please be patient while our staff complete this as quickly as possible. 

- Suitable clothing and footwear must be worn at all times. Shoes should be clean with non-marking soles. No black soled shoes. 

- Use the lockers provided for personal property. Vivacity takes no responsibility for the loss or theft of personal belongings. No items should be left in lockers overnight. 

- Food, hot drinks and glass bottles are not allowed in the sports hall. Please use plastic water bottles only. Water fountains are located within the leisure centre.

- Help us to keep the premises clean and tidy by using the bins provided. 

- Fire exits should only be opened in the event of an emergency. Please do not use or obstruct them. 

- The sports hall store room is for staff use only.